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Technical excellence is at the heart of the RIM business. The Technical Support team is responsible for the development and deployment of professional technical support of BlackBerry® smartphones, the BlackBerry network and services. Within this team, we look to recruit candidates who are as passionate about wireless technology as they are about helping people.
RIM is the destination of choice for a wide range of technically competent customer service professionals at all levels.
Learn more about Customer Support Operations
"Working within RIM Technical Support Operations has provided me with a wealth of experiences. I'm an integral part of a dedicated, focused Technical Support Team that provides 24 hours a day, 7 days a week, 365 days a year service, ensuring that the functionality, reliability and integrity of our BlackBerry smartphones consistently satisfy end users and exceed expectations. I feel great working at RIM. They're a flexible, innovative and friendly company, providing me the best environment to work. I get regular training and am really encouraged to continue my learning. With my company at the leading edge, I realize I have to be there too!"
Faroukh Zamier, Customer Support Co-op